Acceptable Use Policy

• Medical scrub tops, pants, joggers, and matching sets
• Lab coats and white coats
• Underscrubs (long-sleeve and short-sleeve compression layers)
• Scrub jackets, vests, and warm-up tops
• Surgical caps and bouffants (clean, unworn or laundered)
• Compression socks (new or laundered)
• Scrub-related accessories (belts, badge reels, pen lights, stethoscopes; see condition rules below)

Health & safety violations

• Scrubs that haven't been laundered after their last wear
• Items with visible stains, blood, biological material, or odors
• Items with rips, holes, or major fabric damage
• Anything described as “PPE” or potentially contaminated (gowns from clinical use, masks, gloves)
• Items exposed to hazardous materials or used in known infectious environments

Counterfeit or misrepresented items

• Counterfeit scrubs marketed as a real brand (FIGS, Jaanuu, Cherokee, etc.)
• Items where you misstate the brand, size, color, or condition
• Used items listed as “New With Tags” when the tags were reattached

Off-platform items

• Anything that isn't medical apparel or directly scrub-adjacent
• Personal items, household goods, electronics, fashion clothing unrelated to healthcare work
• Services, tickets, gift cards, or digital goods

Regulated & restricted

• Prescription medications, controlled substances, or medical devices that require licensed sale
• Sharps (needles, scalpels) or anything requiring biohazard disposal
• Items containing latex when not clearly disclosed
• Items prohibited by U.S. federal or state law, or applicable international law in the buyer's jurisdiction

• You must own the photo or have explicit permission to use it. Don't lift photos from another seller's listing or from a brand's website.
• Photos must show the actual item being sold, not a stock image or a “similar” item.
• The first photo should be a clear shot of the front. Show fabric close-ups, any wear, and back/sides in additional photos.
• No filters that alter the item's color significantly.
• No watermarks, contact info, or off-platform promotions.

If you signed up as a Reseller, you also agree to:

• Clearly disclose if items were obtained from sample sales, store returns, customer returns, or wholesale lots.
• Not represent yourself as a healthcare worker or claim items came “from your closet” unless they actually did.
• Inspect, launder if needed, and accurately grade condition before listing.
• Provide proof of purchase or sourcing if Fitzzy requests verification of an item's legitimacy.

Buyers must:

• Pay for items they win or commit to purchase.
• Provide accurate shipping addresses.
• Not use the dispute system to obtain refunds dishonestly.
• Treat sellers respectfully in all communications.

• No harassment, threats, hate speech, or discrimination.
• No spam, off-platform solicitation, or attempts to take transactions outside Fitzzy.
• No sharing personal contact info (phone, address, social handles) until after a sale is confirmed.
• No fake reviews, yours or anyone else's.

If we believe a listing or account violates this policy, we may (without prior notice when warranted):

• Hide or remove the listing
• Issue a warning
• Suspend or terminate the account
• Withhold payouts pending investigation
• Refund affected buyers
• Report serious violations to law enforcement or industry regulators

See a listing or message that breaks these rules? Use the “Report” button on any listing or profile, or email trust@fitzzy.com. We review every report.

Email trust@fitzzy.com if you're unsure whether something is allowed before you list it. We'd much rather answer questions upfront than take down listings later.